Refund and Return Policy for Breitlingsophistication
At Breitlingsophistication, we strive to provide our customers with the highest quality luxury watches. However, if you are not completely satisfied with your purchase, we are here to help. This Refund and Return Policy outlines the conditions and procedures for returning items purchased from our store or website.
1. Return Eligibility
To be eligible for a return, your item must meet the following criteria:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging, including any tags, labels, and accessories.
- You must initiate the return within 30 days of receiving your order.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Watches that have been engraved or customized.
- Any items purchased during promotional sales or special events that are marked as final sale.
3. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Email our customer service team at info@breitlingsophistication.com or call us at 215-395-4551 to request a return authorization.
- Package Your Return: Securely package the item, including the original packaging and any accessories.
- Ship the Item: Send the item to the address provided by our customer service team. Please consider using a trackable shipping service or purchasing shipping insurance for items over [Insert Amount].
4. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within [Insert Time Frame], excluding any shipping costs.
5. Exchanges
If you would like to exchange your purchase for a different model or size, please contact our customer service team. Depending on the availability of the desired item, we will guide you through the exchange process.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@breitlingsophistication.com or 215-395-4551. We will arrange for a replacement or refund as appropriate.
7. Changes to This Policy
Breitlingsophistication reserves the right to update or modify this Refund and Return Policy at any time. We encourage you to review this policy periodically for any changes. Your continued use of our services after any modifications will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
8. Contact Us
If you have any questions about this Refund and Return Policy or need assistance with a return, please contact us:
- Phone: 215-395-4551
- Email: info@breitlingsophistication.com
- Address: 2813 Wakefield Street, Pennsylvania, United States